Given below is our cancellation policy.
If the cancellation is done from your end, the charges are as given below:
Cancellations prior to 45 days from the start of the trek -- full refund
Cancellation between 45 days and 30 days to the start of the trek -- 75% refund
Cancellation between 30 days and 20 days to the start of the trek -- 50% refund
Cancellation less than 20 days to the start of the trek -- no refund
Please note: In case of refund, there will be a deduction of 5% as bank charges from the total fee you have paid. Also, if you have opted for a trek insurance, the amount cannot be refunded.
Further Note: Any case of refund will only be initiated, if and only if the trek fees have been paid in full at the time of booking.
Refunds will be processed within 7 - 10 working days from the date of cancellation.
If you wish to cancel your trek, please e-mail us on firstname.lastname@example.org
Cancellation requests will not be taken over phone calls. Any such claims will not be entertained at a later stage.